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Free 30-Minute Scoping Call

The fastest way to find out whether mediation is appropriate for your dispute. We talk through what has happened, where things stand, and what a resolution might look like. You leave knowing whether mediation makes sense — and if it does, you get a fixed-fee quote on the spot.

No preparation required. No legal advice given or received. Just an honest conversation.

What we cover
  • Nature and background of the dispute
  • Whether mediation is appropriate
  • Which type of mediation fits best
  • Expected timeline and process
  • Fixed-fee quote if appropriate
  • Next steps — no obligation
Book on Calendly — It's Free
or contact directly below
Email
[email protected]
For enquiries, questions, and background information. Replies within one business day. ProtonMail — end-to-end encrypted by default.
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WhatsApp
07418 638 863
The fastest way to reach Eugene directly. Message any time — response during business hours. Voice notes welcome if easier than typing.
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Calendly
calendly.com/eugene-pienaar
Book a scoping call directly into the diary. Choose a time that suits you — no back-and-forth required. Confirmation sent immediately.
Response time
Within one business day
All enquiries acknowledged within one business day. WhatsApp and email monitored Monday to Friday, 9am–6pm. Scoping calls available daytime, evenings, and weekends by arrangement.
Enquiry form

Tell us about
your dispute

Not ready to book a call? Send a brief message and we will follow up within one business day to discuss whether mediation is appropriate and what the process looks like.

Our commitment
  • No unsolicited follow-up after one contact
  • Honest assessment — we will tell you if it is not right
  • Your details are not shared with anyone
  • No sales pressure, no jargon

Or email directly: [email protected] · WhatsApp: 07418 638863

Location & availability

Based in Surrey.
Nationwide by video.

I am based in Windlesham, Surrey. In-person mediation is available across Surrey and Greater London — and by arrangement further afield. All services are also available online via video conferencing, which works as effectively as in-person for the vast majority of disputes.

Scoping calls are available on weekdays, and evenings and weekends by arrangement. Flexibility is the point — a scoping call should not require taking a day off work.

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Base location
Windlesham, Surrey, England
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In-person coverage
Surrey, Greater London, Home Counties — further by arrangement
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Online coverage
All of England and Wales
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Availability
Weekdays 9am–6pm · Evenings & weekends by arrangement

Before you get in touch —
a reassurance

Many people delay contacting a mediator because they are not sure if the situation is serious enough, or because they think they need to have their position fully worked out before speaking to anyone.

Neither is true. The scoping call is designed precisely for situations where you are not yet sure whether mediation is appropriate. That is what it is for. Early contact — before positions harden, before proceedings are issued, before solicitors are instructed — is almost always better.

You do not need a solicitor to contact a mediator. You do not need to have documentation prepared. You need five minutes to describe the situation and thirty minutes to have an honest conversation about it.

The call is free. There is no obligation. If mediation is not right, I will tell you. If it is, you leave with a clear picture of what happens next.